What really happens in a holiday let changeover? Follow our Cotswolds team hour by hour, from checkout to fresh linen and a house ready by four.

Thinking of letting your Cotswolds second home? Keep the weeks you love, let the rest, and return to a house cared for between every stay.

Most Cotswolds holiday lets are run by a chain of separate contractors, and it is in the gaps between them that a house begins to slip. Here is why we look after every house with a single team, and what owners notice when we do.

There is a particular kind of message that arrives on a Friday afternoon. The guests are due at four. The cleaner has been and gone, but the boiler engineer couldn't get in on Tuesday, and the linen company delivered to the wrong village. Each supplier did their part. Nobody did the whole.

Most holiday lets in the Cotswolds are run this way. A management agency takes the bookings, then hands the house to a chain of contractors: one firm for cleaning, another for laundry, a handyman found through a neighbour. It works, mostly. But the gaps between those firms are where a house quietly begins to slip.

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